Re: Seagate Barracuda 7200.11 ST31500341AS fw SD17

[Krzysztof Halasa]

Markus <M4rkusXXL@xxxxxx> writes:

>> > I tried that one (compared md5sum). It does not work. It only works 
>> > for "ST31500341AS,  9JU138-300 or -336, SD15 through SD1A ONLY!"
>
> Of course I did. They told me, my drives are not affected and drives 
> with "good" serial numbers will not be upgraded.
> And they now told me I have OEM drives (???) which they do not provide 
> firmware upgrades for, although my drives are ok. I dont understand 
> those support-people.

Well, they might be right. Or the drives may be affected but they don't
support OEM versions anyway and may not know.

Obviously one could try updating anyway (I'm sure a simple hack in
version/SN checking routine would do). It may be risky.
You should, in theory, contact the OEM partner, not the manufacturer.
Could be hard.

OTOH I think the update fixes unrelated problem (a drives failing to
start), that would need checking.
-- 
Krzysztof Halasa
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