On Mon, May 29 2000, Tkil wrote:
> Jens> I just inquired with Plextor (Europe) two days ago, hopefully
> Jens> they will respond and provide support. I don't mind doing the
> Jens> support for them, if they can just provide me with the answers I
> Jens> need and sample hw.
>
> Just to make sure I was clear in my first message, it seems that
> Plextor Europe is already doing a pretty good job of supporting the
> SCSI drives they sell in Europe under Linux. They publish the raw
> firmware on their support site:
Providing raw firmware images is not what I'd call support. In fact,
IMHO this ought to be the standard way of doing it.
> So it's not Plextor Europe's problem; in fact, I'd like to commend
> them for going as far as they have gone. The fact that they require
> NDA for speed control and firmware upgrades is silly, but at least
> they're trying. It's Plextor USA that is being stubborn and useless.
Trying? NDA for speed control and firmware upgrades is not silly, it's
plain stupid.
-- * Jens Axboe <axboe@suse.de> * Linux CD/DVD-ROM, SuSE Labs * http://kernel.dk- To unsubscribe from this list: send the line "unsubscribe linux-kernel" in the body of a message to majordomo@vger.rutgers.edu Please read the FAQ at http://www.tux.org/lkml/
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