Re: [RFC PATCH v1 13/26] docs: reporting-bugs: point out the environment might be causing issue

From: Randy Dunlap
Date: Fri Oct 02 2020 - 13:32:43 EST


On 10/1/20 1:39 AM, Thorsten Leemhuis wrote:
> Help users to avoid a few pitfalls, as they might be the real reason why
> the kernel is acting up somehow.
>
> Signed-off-by: Thorsten Leemhuis <linux@xxxxxxxxxxxxx>
> ---
> Documentation/admin-guide/reporting-bugs.rst | 34 ++++++++++++++++++++
> 1 file changed, 34 insertions(+)
>
> diff --git a/Documentation/admin-guide/reporting-bugs.rst b/Documentation/admin-guide/reporting-bugs.rst
> index d96b21512c03..2292b79cf462 100644
> --- a/Documentation/admin-guide/reporting-bugs.rst
> +++ b/Documentation/admin-guide/reporting-bugs.rst
> @@ -583,6 +583,40 @@ not part of the Linux kernel. Your package manager might thus force you to
> remove those, too.
>
>
> +Ensure a healthy environment
> +----------------------------
> +
> + *Make sure it's not the kernels surroundings that are causing the issue you

kernel's

> + face.*
> +
> +Problems that look a lot like a kernel issue are sometimes caused by build
> +or runtime environment. It's hard to rule out that problem completely, but you
> +should minimize it:
> +
> + * Use proven tools when building your kernel, as bugs in the compiler or the
> + binutils can cause the resulting kernel to misbehave.
> +
> + * Ensure your computer components runs within their design specifications;

run

> + that's especially important for the main processor, the main memory, and the
> + motherboard. Therefore, stop overclocking when facing a potential kernel
> + issue.
> +
> + * Try to make sure it's not faulty hardware that is causing your issue. Bad
> + main memory for example can result in a multitude of issues that will
> + manifest itself in problems looking like kernel issues.
> +
> + * If you're dealing with a filesystem issue, you might want to check the file
> + system in question with ``fsck`` before trying to reproduce it again.
> +
> + * When dealing with a regression, make sure it's not something else that
> + changed in parallel to updating the kernel. The problem for example might be
> + caused by another software that was updated at the same time. It can also

by other software

> + happen that a hardware component coincidentally just broke when you rebooted
> + into a new kernel for the first time. Updating the systems BIOS or changing
> + something in the BIOS Setup can also lead to problems that on the first sight
> + look like a regression.
> +
> +
> .. ############################################################################
> .. Temporary marker added while this document is rewritten. Sections above
> .. are new and dual-licensed under GPLv2+ and CC-BY 4.0, those below are old.
>


--
~Randy