[RFC PATCH v1 08/26] docs: reporting-bugs: make readers check the taint flag

From: Thorsten Leemhuis
Date: Thu Oct 01 2020 - 04:56:39 EST


Tell users early in the process to check the taint flag, as that will
prevent them from investing time into a report that might be worthless.
That way users for example will notice that the issue they face is in
fact caused by an add-on kernel module or and Oops that happened
earlier.

This approach has a downside: users will later have to check the flag
again with the mainline kernel the guide tells them to install. But that
is an acceptable trade-off here, as checking only takes a few seconds
and can easily prevent wasting time in useless testing and debugging.

Signed-off-by: Thorsten Leemhuis <linux@xxxxxxxxxxxxx>
---

= RFC =

Should "disable DKMS" come before this step? But then the backup step right
before that one would need to be moved as well, as disabling DKMS can mix things
up.
---
Documentation/admin-guide/reporting-bugs.rst | 59 +++++++++++++++++++
Documentation/admin-guide/tainted-kernels.rst | 2 +
2 files changed, 61 insertions(+)

diff --git a/Documentation/admin-guide/reporting-bugs.rst b/Documentation/admin-guide/reporting-bugs.rst
index 430a0c3ee0ad..61b6592ddf74 100644
--- a/Documentation/admin-guide/reporting-bugs.rst
+++ b/Documentation/admin-guide/reporting-bugs.rst
@@ -311,6 +311,65 @@ fatal error where the kernels stop itself) with a 'Oops' (a recoverable error),
as the kernel remains running after an 'Oops'.


+Check 'taint' flag
+------------------
+
+ *Check if your kernel was 'tainted' when the issue occurred, as the event
+ that made the kernel set this flag might be causing the issue you face.*
+
+The kernel marks itself with a 'taint' flag when something happens that might
+lead to follow-up errors that look totally unrelated. The issue you face might
+be such an error if your kernel is tainted. That's why it's in your interest to
+rule this out early before investing more time into this process. This is the
+only reason why this step is here, as this process later will tell you to
+install the latest mainline kernel and check its taint flag, as that's the
+kernel the report will be mainly about.
+
+On a running system is easy to check if the kernel tainted itself: it's not
+tainted if ``cat /proc/sys/kernel/tainted`` returns '0'. Checking that file is
+impossible in some situations, that's why the kernel also mentions the taint
+status when it reports an internal problem (a 'kernel bug'), a recoverable
+error (a 'kernel Oops') or a non-recoverable error before halting operation (a
+'kernel panic'). Look near the top of the error messages printed when one of
+these occurs and search for a line starting with 'CPU:'. It should end with
+'Not tainted' if the kernel was not tainted beforehand; it was tainted if you
+see 'Tainted:' followed by a few spaces and some letters.
+
+If your kernel is tainted study
+:ref:`Documentation/admin-guide/tainted-kernels.rst <taintedkernels>` to find
+out why and try to eliminate the reason. Often it's because a recoverable error
+(a 'kernel Oops') occurred and the kernel tainted itself, as the kernel knows
+it might misbehave in strange ways after that point. In that case check your
+kernel or system log and look for a section that starts with this::
+
+ Oops: 0000 [#1] SMP
+
+That's the first Oops since boot-up, as the '#1' between the brackets shows.
+Every Oops and any other problem that happen after that point might be a
+follow-up problem to that first Oops, even if they look totally unrelated. Try
+to rule this out by getting rid of that Oops and reproducing the issue
+afterwards. Sometimes simply restarting will be enough, sometimes a change to
+the configuration followed by a reboot can eliminate the Oops. But don't invest
+too much time into this at this point of the process, as the cause for the Oops
+might already be fixed in the newer Linux kernel version you are going to
+install later in this process.
+
+Quite a few kernels are also tainted because an unsuitable kernel modules was
+loaded. This for example is the case if you use Nvidias proprietary graphics
+driver, VirtualBox, or other software that installs its own kernel modules: you
+will have to remove these modules and reboot the system, as they might in fact
+be causing the issue you face.
+
+The kernel also taints itself when it's loading a module that resists in the
+staging tree of the Linux kernel source. That's a special area for code (mostly
+drivers) that does not yet fulfill the normal Linux kernel quality standards.
+When you report an issue with such a module it's obviously okay if the kernel is
+tainted, just make sure the module in question is the only reason for the taint.
+If the issue happens in an unrelated area reboot and temporary block the module
+from being loaded by specifying ``foo.blacklist=1`` as kernel parameter (replace
+'foo' with the name of the module in question).
+
+
.. ############################################################################
.. Temporary marker added while this document is rewritten. Sections above
.. are new and dual-licensed under GPLv2+ and CC-BY 4.0, those below are old.
diff --git a/Documentation/admin-guide/tainted-kernels.rst b/Documentation/admin-guide/tainted-kernels.rst
index abf804719890..2900f477f42f 100644
--- a/Documentation/admin-guide/tainted-kernels.rst
+++ b/Documentation/admin-guide/tainted-kernels.rst
@@ -1,3 +1,5 @@
+.. _taintedkernels:
+
Tainted kernels
---------------

--
2.26.2