Re: SATA disk dead? ATA: abnormal status 0x59 on port 0xE407

From: James Colannino
Date: Tue Jan 18 2005 - 19:21:52 EST


Erik Steffl wrote:

Eric Mudama wrote:

we don't use security torx screws, we use normal ones on our boards.

I wouldn't recommend swapping boards, since the code stored on the
physical media, the opti tables, and the asic on the board were all
processed together at one point and are specific to each other. The
new board may not work properly with the heads in the other drive, and
could even cause damage, if both drives were several sigma to opposite
sides of each other in the spectrum of passing drives, or had a
different head vendor, etc.

If the data already appears lost and you've run out of other options,
it may prove useful to attempt writing to the entire device without
attempting reads. If the drive then reads normally after that, the
damage was probably incurred in some transient fashion (excessive
vibration or heat, etc) and the replacement data may eliminate the
failures.

Either way, however, I would probably recommend just RMA'ing the
drives. We should be able to get you a replacement in a few days from
the time you fill out the form.


it's DiamondMax 9 (manufactured june 13 2003), those had only one year warranty so unfortunately I can't return it (just checked it on maxtor.com).


Sometimes, if you get a nice person from Maxtor on the phone, you can get it RMA'd anyway. You just have to talk to the right person. If you don't get someone willing to help out, try calling back until you get someone else. I was able to return a drive that was 3 months out of warranty. Yours is a bit more out of date, but you might as well give it a shot ;)

James

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