On Wed, 6 Sep 2000, Jeff V. Merkey wrote:
> How do you tell a customer who is giving you money to "be careful" when
> their system crashes and the field service rep hasn't a clue as to
> what's wrong? I've been supporting computer customers for over 20
> years, and this is not an answer that will give them warm and fuzzy
> feelings about using your solution if you have no way of solving
> problems quickly.
so you add kdb to the kernel you ship to customers, teach your reps
how to use it.. and hey presto.
linus et al are happy cause the standard kernel is pure.
you're happy cause your field reps in the event of a crash can tell
you "this exact bit here was fubar'ed." whereupon you may apply the
Ingo/Al/Linus/David patented MKDB method.
regards,
-- Paul Jakma paul@clubi.ie PGP5 key: http://www.clubi.ie/jakma/publickey.txt ------------------------------------------- Fortune: panic: can't find /- To unsubscribe from this list: send the line "unsubscribe linux-kernel" in the body of a message to majordomo@vger.kernel.org Please read the FAQ at http://www.tux.org/lkml/
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